🏆 Case Study
WeWork India Achieves 4x Planning Success and Cuts Unplanned Work in Half
Read how Middleware helped WeWork India take control of its engineering delivery below
⚡ What did they achieve?
The Results
400%
Planned Ticket Success
50%
Unplanned Tickets
80%
Sprint Spillover
80%
Sprint Adherence
✨ Problems we solved
The Challenges
As WeWork India rapidly scaled its engineering team, they faced growing operational challenges
Limited visibility
Slower Decisions
50% sprint spillover
✨ How we solved them
Our Solutions
Real Time Visibility
Through our unified, intuitive dashboards
Actionable insights
To increase efficiency, KPIs and solve bottlenecks across teams
Automated Tracking of Critical Metrics
Including DORA
Seamless integration
Jira, GitLab, Slack, Meet and all existing tools
✨ How did it affect the organisation?
The Impact
Middleware transformed WeWork’s engineering operations in just six months of adoption
More Predictable Feature Delivery
Enabling reliable execution on planned roadmaps and commitments
Increased Engineering Capacity
Freeing up significant engineering time for high-value innovation and development
Faster Time to Market with Features
Accelerating the delivery of new features and updates to customers
Higher Product Quality & Stability
Leading to fewer production issues, faster resolution, and improved customer satisfaction
About WeWork
WeWork India is one of India’s leading premium flex office space providers, aimed at creating flexible workspace solutions for companies of all sizes.
Since its inception in India in 2016, WeWork India has expanded across 61 locations in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad
About Middleware
Middleware is the #1 engineering productivity platform, empowering engineering leaders with the tools needed to streamline workflows, automate reporting, and gain actionable insights such as,
Dora Metrics, Flow Metrics, Bottleneck Analysis, and more!
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